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INTERVIEW TECHNIQUES
 
Failure to conduct investigative interviews properly can lead to disaster, for the organisation, the investigator, witnesses and often the subject of the inquiry. It does not matter whether you are a professional or a manager who find themselves temporarily delegated with the role, you will be required to act legally, ethically, fairly and without bias.

Due to lack of understanding, good sound evidence can be rendered inadmissible or unreliable. In court or a tribunal the persons involved can find their own credibility destroyed in what can sometimes be a humiliating experience.

We are not lawyers but years of experience in criminal/civil courts and tribunals have equipped us to teach you in a practical way the issues that need to be dealt with professionally.

Who will the Course benefit?
All managers, especially those involved in personnel, security or retail related roles, and those who oversee such persons. Anyone new to the security or facilities sectors and who are seeking to enhance their career or earning opportunities.
 
What skills will you gain?
 
The ability to:
  • Understand the dynamics of an interview and identify good and bad practice
  • Understand legislative, procedural and ethical requirements
  • Identify facts, inferences and opinions and how to use them
  • Recognise good and bad questions and predictable dialogue
  • Plan and deliver a structured interview
  • Use techniques for recording the interview accurately
  • Present evidence
 
For available places please refer to the course dates.
Code Available places:
  Fully booked:
COURSE STRUCTURE COURSE REF: INTIT999
 
Day One
Roles, Rules, and Responsibilities
Day Two
Dynamics of an Interview and Basic Techniques
Day Three
Basic techniques
Day Four
Formal Investigative Interview
Day Five
Dates
 
22 - 25 September 2008 Places available
12 - 16 January 2009 Places available
04 - 08 May 2009 Places available
10 - 14 August 2009 Places available
Calendar
Prices
 
  £2000 (incl. VAT at 17.5%)
  £1650 (excl. VAT at 17.5%)
   
  Price includes 5 nights Dinner B&B. Lunch provided.
   
   
   
Booking form
   
Download booking form Download booking form
Download Terms & Conditions Download Terms & Conditions
   
A signed copy of the Terms & Conditions must be returned with the booking form.
Instructors
Location
 
Course location – the Cotswolds, within easy reach of the M5 & M4 and within 45min of Bristol or Birmingham Airports.
 
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